Effective date: 22 August 2026
iSoulHub (“iSoulHub”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit isoulhub.com, use our website assistant, submit an enquiry, or otherwise communicate with us.
1. Who we are
iSoulHub provides AI automation, AI agent, n8n workflow, IT infrastructure, cybersecurity, web development, SEO, and digital marketing services.
Contact:
iSoulHub
S2, Zarrar Shaheed Road, Lahore Cantt, Pakistan
Email: atif@isoulhub.com
Phone: +92-333-6555-210
2. Information we collect
Depending on how you use the website, we may collect:
- Contact and identity details: name, email address, phone number, company, and the service you are interested in.
- Enquiry and chat content: project descriptions, messages, preferences, and information you choose to provide.
- Technical and security information: IP address, browser and device information, referring page, page URL, timestamps, and server or security logs.
- Business relationship information: correspondence, proposals, service records, and information needed to deliver or support services.
Please do not submit passwords, payment-card details, government identifiers, health information, confidential client data, or other sensitive information through the website assistant or public forms.
3. How we collect information
We collect information directly from you when you submit a form, start a chat, email or call us, request a proposal, or become a client. We also collect limited technical information automatically when your browser connects to our website.
4. How and why we use information
We use personal information to:
- respond to enquiries and provide requested information;
- operate the website assistant and generate relevant responses;
- assess, prepare, and manage proposals, projects, and client relationships;
- provide, secure, maintain, and improve our website and services;
- detect abuse, spam, fraud, or security incidents;
- send service or marketing communications where you have consented or where otherwise permitted; and
- meet legal, regulatory, accounting, and contractual obligations.
Where applicable law requires a lawful basis, we rely on your consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in responding to enquiries, operating and securing our services, and developing our business. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.
5. Website assistant, automation, and AI
When you use the iSoulHub website assistant, the contact details and message you submit are sent from our WordPress website to our server-side n8n automation environment. The workflow may use connected AI or infrastructure service providers to generate and return a response, route the enquiry, maintain conversational context, and help our team follow up.
AI-generated responses may be incomplete or inaccurate and should not be treated as legal, medical, financial, security, or other professional advice. We do not use the website assistant to make decisions that produce legal or similarly significant effects about you.
6. Cookies and local storage
We use technologies that are necessary to operate and secure the website. The chat feature uses browser session storage to maintain a temporary session identifier and the contact details you provide during that browser session. WordPress may use cookies for administrative login and security functions.
At the effective date of this policy, we do not intentionally use third-party advertising cookies or public-site analytics trackers. If we introduce optional analytics, advertising, or similar non-essential technologies, we will update this policy and obtain consent where required.
7. How we share information
We do not sell your personal information. We may share it only as reasonably necessary with:
- hosting, email, security, automation, n8n, AI, and IT service providers acting for us;
- professional advisers and subcontractors who need the information to support a proposal or deliver services;
- authorities or other parties when required by law or necessary to protect rights, safety, systems, or users; and
- a successor organisation in connection with a merger, acquisition, financing, reorganisation, or sale of business assets, subject to appropriate safeguards.
Service providers are permitted to process information only for the relevant service or as otherwise allowed by their agreements and applicable law.
8. International processing
Our operations and service providers may process information in Pakistan and other countries. Those countries may have different data-protection laws. Where required, we use reasonable contractual, organisational, and technical safeguards for international transfers.
9. Retention
We retain personal information only for as long as reasonably necessary for the purposes described above. Retention depends on the nature of the enquiry or service, whether a business relationship develops, security and dispute requirements, and applicable legal, tax, accounting, or contractual obligations. When information is no longer required, we delete it, anonymise it, or securely isolate it until deletion is possible.
10. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect information from unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
11. Your choices and rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of your personal information; object to certain processing; withdraw consent; and opt out of direct marketing.
To exercise a request, email atif@isoulhub.com. We may need to verify your identity. You may also have the right to complain to the data-protection or privacy authority in your jurisdiction.
12. Children
The website and our business services are not directed to children. We do not knowingly collect personal information from children under 18 through the website. If you believe a child has provided information, please contact us so we can review and delete it where appropriate.
13. External links
The website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.
14. Changes to this policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. We will publish the updated version here and revise the effective date. Material changes may also be communicated through the website or directly where appropriate.
15. Contact us
For privacy questions, requests, or complaints, contact:
iSoulHub
Email: atif@isoulhub.com
Phone: +92-333-6555-210
Address: S2, Zarrar Shaheed Road, Lahore Cantt, Pakistan